Shipping policy

Shipping your order

Hollow Moon works with supplier partners who ship products directly to you. Items from different suppliers may arrive in separate packages, with separate tracking updates.

Rates and delivery timing

Available shipping options and charges are shown at checkout. Shipping availability depends on the items in your order and your delivery address.

Processing and delivery times vary by product and supplier. Please check the product page and any delivery estimates shown at checkout. If you need an item by a particular date, email us before ordering so we can check the available information.

Tracking and order questions

Tracking information is sent as your items ship. For help with an order, a delivery delay, or a damaged item, contact shopathollowmoon@gmail.com with your order number.

For return requests, please read our return and refund policy and contact us before sending anything back.